A new affordable broadband law in the Empire State has led to AT&T dropping its 5G home internet product entirely.

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

Fixed-wireless service is increasingly popular in the US, but it costs around $60 from AT&T, which says it's 'uneconomical' ...

AT&T has stopped offering its 5G home Internet service in New York instead of complying with a new state law that requires ...

AT&T has announced a new “AT&T Guarantee” program promising better communication around outages and compensation that ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...