Good news for call center operators who are worn down by hostile customers with unreasonable demands—artificial intelligence technology can alter angry voices into calm ones. This should ...

This resulted in the sim reader contact points being shredded and ... for the best Internet culture news updates. The post Angry Customer Didn’t Listen To The Instructions About How To Put ...

Scores of customers in Germany upset over their sky ... and the company needed all employees to answer clients' phone calls. Ingbert Liebing, the boss of German local utilities association Verband ...