it went straight to the source and gathered customer feedback. Proactively asking for customer input taught the brand about gaps and opportunities it wouldn’t have overwise considered and helped ...

There’s a good chance you’ve seen HappyOrNot feedback technology in a store, restaurant, stadium or ... [+] airport. Are your customers happy, or not? How do you know? How often do you ask them?

"We ask for customer feedback on these things all the time, but it's hard for a customer to give you immediate feedback, because a customer doesn't know what quality is yet." The college class you ...

Asking for and receiving reviews should be a standardized process within your ... By following a plan for collecting and using reviews, businesses can harness the full potential of customer reviews, ...

Customer feedback has and will always be a far more than a post-transaction formality—it is a strategic asset that, when harnessed effectively ...

What would you ask your best customer if you could sit down to have a coffee with her? If your aim is to improve the relationship, your best bet would be to talk about her experience with your company ...