Avaya Cloud Office by RingCentral provides telephone services for RIT faculty and staff, providing a user-friendly experience in one seamless view. Your computer based phone system may be accessed any ...

Avaya has turned the corner from its days as a premise-based unified communications powerhouse. The company’s software and services hit an “all-time high” in its most recent quarter as cloud ...

Avaya has bought one of its technology partners, CTIntegrations, a contact center software development specialist. Contact center generated 60 percent of Avaya’s cloud annual recurring revenue ...

With Avaya software running on Google Chromebooks, agents and supervisor location is a non-issue. Automated AI-powered agent wellbeing tools, such as automatic break scheduling and shift adjustments, ...

The entire scheme allegedly resulted in the sale of software licenses with a retail value of over $88m (£68.7m). According to court documents, Hines conspired with co-defendants Brad Pearce and Dusti ...