Pierre Danon, the chief executive of BT Retail, is leaving the company to become chief operating officer of IT services supplier Capgemini. Under Danon, the division of BT responsible for its ...

Patricia Vaz, BT Retail's managing director of customer service, said almost everyone in the call centre operation would be affected by today's plans. She added: "We are totally committed to ...

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Chief executive Allison Kirkby (pictured) is understood to oppose the decision to sideline the brand by Marc Allera, the ...

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"BT's strategy is moving towards an indirect model, and Pierre Danon [chief executive of BT Retail] has signed this off. The channel is up and running and has established relationships, so it can now ...

In 2022, the telecoms giant said it would make EE its main retail brand with the aqua blue and yellow logo replacing the BT name on bills, phones, TV boxes and wifi home hubs. The overhaul ...