According to Harvard Business Review (HBR), companies with high scores on brand loyalty and customer loyalty market research metrics grow revenues 2.5 times faster than industry peers and deliver ...

Brand Keys, in compiling its 28th Annual Customer Loyalty Engagement Index, found that loyalty is more complex today, just as the consumer, the marketplace and marketing have become more complex. But ...

These tailored offerings elevate the customer’s sense of importance to a brand and contribute to positive brand perception. In the digital age especially, brand loyalty and hyper-personalization ...

Whether you’re operating from a traditional brick-and-mortar workspace, or your company recently went fully remote, in today’s global economy, brand ... customer needs and deepen loyalty ...

For example, millennials are driven by personalization and convenience, and are more likely to appreciate digital touchpoints such as seamless online shopping, ...

To stand out, your brand must do more than just offer a ... sets your company apart from competitors but also builds customer loyalty and credibility. So, how can you establish a positive ...

In today's hypercompetitive business landscape, an early-stage startup’s success hinges not only on its product or service ...

Shep Hyken is a customer service/CX expert, author & keynote speaker. There are many reasons a customer might come back to a business again and again that have nothing to do with loyalty.

Stephen has a strong background in the customer loyalty space ... Related: All True Entrepreneurs Share This One Personality Trait, Says the Founder of Spicewell How does it work?

Torchy’s Tacos, the beloved brand behind "Damn Good Tacos," has chosen PAR Punchh, a leading loyalty and engagement platform ...

So in March 2022, they debuted a loyalty ... increased per-customer revenue, increased repeat purchases, and all of that equals increased profit." When consumers feel like a brand understands ...

Torchy’s Tacos, the beloved brand behind “Damn Good Tacos,” has chosen PAR Punchh, a leading loyalty and engagement platform by PAR Technology Corporation (NYSE: PAR), to elevate its guest experience ...