OpenAI says its latest chatbot should make fewer "hallucination" errors based on a measurement system the company devised. So ...

The Indian Information and Technology Ministry is probing Grok, an AI chatbot on social media platform X, for using Hindi ...

The chatbots, powered by artificial intelligence, are designed to act like real people with distinct personalities and ...

A recent report by a social network analysis company has found that thousands of AI chatbots are a significant safety threat ...

Universal Music Group has filed a scathing motion to dismiss Drake’s New York lawsuit against them for promoting Kendrick ...

Chatbots should be built with enough resilience to deal with difficult emotional situations, researchers said.

Customers are shifting the way they interact with chatbots to discuss more complex areas like service and sales, rather than just basic information.

Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it ...

Booking Holdings is "preparing for all scenarios" but it is unlikely that major AI chatbots would become full-fledged online ...

An AI-powered chatbot developed locally by Tregter and the Do More Foundation will be featured at the BRICS Youth Innovation ...

The revelation that UK technology secretary Peter Kyle has been using ChatGPT for policy advice has sparked debate about the ...