Zack “Cowboy” Kokenzie was working his shift at the Chick-fil-A in Columbus, Georgia on Monday when he heard “frantic” cries coming from a car in the drive-thru line, the restaurant said ...

ATLANTA — Chick-fil-A isn’t just known for its waffle fries and friendly service it’s now officially the king of drive-thru accuracy, too. According to a new report from marketing research ...

Today marks the official opening of Chick-fil-A’s first-ever elevated drive-thru restaurant in Georgia. The popular Atlanta-based fast-food chain built the restaurant in McDonough so that its ...

The study analyzed wait times from drive-thru speakers to order windows at 10 major fast-food chains. Here's how the chains ranked from slowest to fastest. Chick-fil-A Wait time: 322.98 seconds ...

With drive-thru orders making up 60% of the chain’s sales, Chick-fil-A’s commitment to leveraging technology ensures that its ...

“Anyone notice the chicken running around the drive-thru line at Chick-fil-A this morning?” said Nikki Owen in a post on the Hendersonville NC Facebook page. “The manager was chasing it ...

Chick-fil-A ranked No. 1 in overall drive-thru satisfaction for the third year in a row, according to InTouch Insight’s 2024 report. Chick-fil-A led in categories like order accuracy ...

The Chick-fil-A Germantown location on South Germantown Road is closing for a drive-thru remodel. The remodel will include new drive-thru lanes and extended canopies for employee safety.