In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s ...

In this digital era, mobile analytics has become a cornerstone of innovation in order management, reshaping how industries ...

Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled two AI-powered innovations for retailers: Agentforce for Retail and Retail Cloud with Modern POS, helping store associates, customer ...

Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer. According to PwC, ...