Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...

Nandipati was a leader for healthcare technology companies, particularly known for developing IVR systems; he is among the ...

It offers a range of advanced features, including interactive voice response (IVR), chat, and workforce and project management tools, as well as plentiful optional add-ons, making it a safe bet ...