She initially believed the call was from the State Bank of India (SBI), as the number displayed matched that of the bank, and she had an account with SBI. The IVR message, delivered in English ...

Sumitra, a 57-year-old woman from Bengaluru, lost Rs 2 lakh following instructions on a fake IVR call from a number appearing to be from SBI. She reported the incident to the bank manager and ...