Notably missing from Bigin are any kind of AI features. That's a departure from the pricier Zoho CRM, which leans into the ...

"Based on OpenAI’s GPT-3, Microsoft’s new Dynamics 365 Copilot is an extension to its existing CRM and ERP software, working alongside those applications to assist in answering questions ...

based software giant wanted to rain on the DreamForce ... registrants thinking about jumping ship from Salesforce CRM. Microsoft in September also released Microsoft Dynamics CRM 2011 into beta ...