Motorola tech support confirmed this feature is not available on KRZR's although user manual says otherwise. Ridiculous? I think it is. Makes this phone useless for most of us. Software is so slow ...

I have now had my KRZR K1 for 3 weeks now ... Don't know if it's Motorola or Cingular (AT&T) software. I tried a KRZR at a Cingular store and it did the same thing. It also had the same phone ...