I have now had my KRZR K1 for 3 weeks now ... Don't know if it's Motorola or Cingular (AT&T) software. I tried a KRZR at a Cingular store and it did the same thing. It also had the same phone ...

Motorola tech support confirmed this feature is not available on KRZR's although user manual says otherwise. Ridiculous? I think it is. Makes this phone useless for most of us. Software is so slow ...