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Samsung Care+ with Theft and Loss is only available for phones, tablets and watches — though watches will still cost $29 per ...

Samsung is sweetening the benefits for some subscribers of its extended warranty plans with a new deal: unlimited same-day ...

The expansion of Samsung's device protection program means you won't pay anything (extra) to fix a cracked screen.

Samsung Care+ subscribers now get unlimited $0 repairs for cracked screens and back glass on Galaxy S phones (previously $29 per repair). This free repair offer is only available for subscribers of ...

We hope brands acknowledge the green line issue plaguing customers and formulate repair policies that can be announced publicly. What is the pink line issue on the phone screen? Pink line issue on ...

The model contains a chip that "pairs" a screen with a specific phone and requires special software tools to "match" a new one. Repair firms have found that without those tools, the facial ...