If there's a problem with your Samsung TV or remote, request a repair or find a service center. The tips in this guide help ...

I then wrote to the executive contacts you list on your site, and Samsung repaired my TV. I have the receipt for the repair. The display panel failed again last week, and Samsung offered to repair it.

I ordered a TV (85" Samsung QN90D) three months ago ... I was told it is probably the internal hardware - either get a service repair man or replace it. By the time I get the internal hardware ...