When you join a Metro plan, T-Mobile assigns you a unique account number to manage your profile like a pro. You'll need your ...

Get a port-out PIN from T-Mobile and give it to your new carrier so that they can take over service to your phone number.

Your phone must be purchased from T-Mobile. The phone cannot be reported lost or stolen. Your account with T-Mobile must be paid in full and in good standing with no fraudulent activity.

T-Mobile's Hulu perk may soon come to even more plans than Go5G Next, though there is a bit of a catch involved.