At CMSWire, our Voice of the Customer channel is your go-to hub for the latest Voice of the Customer News and insights. With a keen focus on emerging Voice of the Customer trends, we aim to ...

What exactly is Voice of Customer Research? (… And why do we bother with it?) Conducting interviews, sending surveys, mining testimonials and combing through social media – all adds up to ...

PALO ALTO, Calif., January 07, 2025--(BUSINESS WIRE)--Veza, the leader in identity security, announced its inclusion in the Gartner® Peer Insights™ Voice of the Customer (VOC) Report ...

It said voice ID was "one element of our stringent approach to customer security and fraud prevention, with a range of comprehensive checks based on the nature of the customer's request".