Discover how a CRM can enhance business relationships. Learn about the benefits of CRM and how to optimize CRM strategy for better customer management. Customer relationship management software is ...

Senior executives from leading industry vendors including Adobe, Creatio, Microsoft, Oracle, Pegasystems, PROS, Salesforce, SAP, ServiceNow, SugarCRM, UserTesting, Verint, Zoho and Zoom give their ...

A good CRM should elevate the level of collaboration inside an organization, within and across teams, departments, and ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that ...

Microsoft Teams and more. While Pipedrive’s premium plans are priced at average rates, I recognize that small businesses might prioritize a free CRM over a paid one to get started; in that case ...

Benioff convinced the highly visible subject of a Microsoft Dynamics CRM Online customer advertisement -- or a solid doppelganger for the man in the ads -- to pledge his allegiance to Salesforce's ...

NatWest has selected Microsoft Dynamics CRM solution ahead of alternatives from Salesforce.com and Oracle, as it looks to replace its aging systems. The bank said its systems were being stretched ...