But sometimes things can go wrong, and if your iPhone is unresponsive - and all other troubleshooting steps have not solved the problem - then you might need to enter recovery mode. To be clear ...

If you're using an iPhone 7, start with your iPhone on. If using an earlier model, turn off your iPhone. 2. Plug your iPhone into your computer ... an iPhone in recovery mode.

But you will need to know the passcode in order to do this. Also read: How to put an iPhone into recovery mode and return to factory settings. Every so often someone discovers (or claims to ...