He also believes that IVR systems will be integrated more into wearable health technology, which will allow for real-time health monitoring and feedback. For health care providers, Nandipati ...

IVR's, Call Centers and other methods of resolution. The customer experience starts with the first interaction. Customer Experience is more than Customer Care In my previous post talking about ...

Sangoma’s unified communications platform is now integrated with Sphinx Medical’s CallMyDoc®, an AI-powered Interactive Voice ...