This can be used for both the agent user interface, in conjunction with Amazon Connect Streams, and for the customer chat interface. There is a Chat UI reference implementation here. This will help ...

Amazon hit the 2-million limit within six days. However, there are still ways to help your delivery person earn extra cash. Similar to 2023, the company is offering "additional awards" for drivers ...

AI is all the rage. But what are some examples of how you can use AI for customer service to transform your business? Consumers are becoming more familiar with—and dependent on—apps and artificial ...

Ever since an Amazon subscription became a thing back in 2005, the service from the world’s largest online retailer has grown from a modest offering to one of the most popular services that ...

All of this is done within the convenient Amazon experience customers know and trust, providing a streamlined and transparent car buying process from search to purchase. “We’re partnering with dealers ...

The GP Service, has won the Lloyds British Business Excellence Award for Tech Business of the Year, underscoring its leadership in healthcare technology. The company has expanded its reach with a ...

Customer service is one part of business where it’s impossible not to walk in the customer’s shoes. Everyone needs help at some point, whether its a broken household appliance, rebooking a flight, or ...

Amazon on Tuesday said it is piloting a quick commerce service in India that will see the U.S. tech giant delivering grocery and other items in 15 minutes or less. The firm is the sixth major ...

How might seeing the same GP help with this? Communication skills are a key part of a GP toolbox, so building long-term relationships, trust and rapport is important. “I think the continuity of ...

Jeff Bezos stepped down as CEO of Amazon over three years ago, but he's still putting in the hours at the company to help it in the AI race. Speaking at The New York Times's DealBook conference on ...

And importantly, the end seller of the vehicle is still the dealer; Amazon’s platform will be the middleman between the customer and ... “independent valuation service” to determine the ...