Dealing with dumb customers can get tricky especially when they’re also angry and unwilling to follow directions! This ...

A woman who says she keeps her heat low in the winter was stunned to find her latest Eversource gas bill went up more than ...

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers are ...

Under-fire former Masterchef host Greg Wallace has responded to angry customers who complained about his healthy lifestyle ...

Dealing with angry customer emails can be tough. Here are some tactics to make it better. Anyone can write, of course, they can. However, crafting exceptional copy can be difficult – especially if you ...

But the bank’s response to complaints has angered some customers, with one X (formerly Twitter) user being advised to contact the Trussell Trust, a charity which runs food banks, after informing ...

Verizon (VZ) , the leading mobile provider in the U.S., recently had its feet held to the fire over a fee it charges its mobile customers; and the controversy just took an unexpected turn.

A popular California vegan restaurant chain announced it was shutting its doors after years of financial struggles — but the final nails in the coffin came from angry vegans who began attacking ...