Sainsbury’s decision to strip out many manned checkouts has proved controversial with some customers, who complain it’s come ...

From self-service checkouts to electronic labels, as well as AI suggestions, supermarkets are set to change for ever... and ...

Retailer says it has seen significant colleague and customer benefit from the tills as it ‘ruthlessly focuses on costs’ ...

The company has been pushing ahead with more self-checkouts, even while rival retailers including Asda and Morrisons have started to pull back. Other retailers are pausing rollouts or uninstalling ...

Almost three quarters of all checkouts at a selection of Brighton city centre supermarkets are self-service, a survey by the ...

The Argus visited 14 supermarkets in the city, and found that 142 of the total 192 checkouts were self-service - 74 per cent. This comes as Asda and Morrisons said they would be adding more ...

Reinvigorating Customer Trust Rebuilding customer trust is a top priority. Leighton has announced a return to Asda’s roots, emphasizing everyday low prices and transparent promotions. A new marketing ...

Lidl is making a huge change at all of its stores and parents are going to love it. The move is aimed at reducing how much ...

Using a technology called facial age estimation, John Lewis' online store can now check whether shoppers are over 18 without ...