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This guide covers five of the best VoIP headsets and which to choose based on key factors like audio quality, noise cancellation, comfort, connectivity, and battery life. Every call center agent ...

BACOLOD CITY – Police are investigating the death of a former call center agent whose body was found in Hacienda Nilo Lizares, Barangay Matab-ang, Talisay City, Negros Occidental on Sunday ...

They offer the user 270-degree microphone rotation; enabling operators to choose and change how they wear their headset for maximum comfort during every call, and come with a 3-year warranty as ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions ...

The Department of Migrant Workers (DMW) on Monday warned the public against a social media post offering fake call center agent jobs. DMW said the fake job offers claim these would send victims to ...