In the age of digital communication and customer-centric services, call centers have become essential hubs for businesses to ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

Q4 2024 Earnings Call Transcript February 10, 2025 Inspire Medical Systems, Inc. beats earnings expectations. Reported EPS is ...

The board votes 4 to 1 to eliminate eight appointed positions in the town council office and start a call center.

PwrQ plans to expand into a 220,000-square-foot building near its current headquarters to boost manufacturing capacity.

Q3 2025 Earnings Call Transcript February 6, 2025 Advanced Drainage Systems, Inc. misses on earnings expectations. Reported ...

Stanislaus County's sheriff is going back and forth with the county's board of supervisors on a new plan for a dispatch center. The sheriff's proposal will require the board of supervisors' approval.

Children’s has signed on for its doctors to staff the neonatal intensive care unit and related inpatient units at Adventist’s ...

Health Medical Center Privacy and Security team has been alerted that local community members have received phone calls ...

Flames from the Hughes fire came within a mile of the Castaic jails before firefighters pushed them back. Inmate advocates ...

Calling 911 often means your dealing with a situation where seconds matter most, several Tucson residents tell the News 4 ...

The Shapiro administration says that by the end of the year, every county in the state will have the Next Generation 911 ...