Nowadays, businesses can choose whether to outsource their call center to an outsourcing company, keep it on-premises, or manage it remotely (think: virtual offices), allowing agents to work from ...

Toronto: Canada’s labour minister has directed the Canada Industrial Relations Board (CIRB) to determine whether a negotiated settlement or arbitration is still possible, after the dock workers ...

In the 20th century, more than 100,000 workers died in the U.S. mining industry. Christopher Mark experienced that risk first-hand. "I started the mines in 1976; it was almost 50 years ago," he said.

The New Taipei City Government's tourism and travel department recently organised a tourism promotion event in Bangkok, Thailand working with New Taipei's hospitality industry... Tourism Malaysia ran ...

Gary Frantz is a contributing editor for DC Velocity and its sister publication, Supply Chain Xchange. He is a veteran communications executive with more than 30 years of experience in the ...

I have a Marine Corps flag behind me. There’s a pit in my stomach. I’m a combat vet going to work at the VA. I was like, no one’s really coming after us. I thought the VA would be fine.

Complementing these tools is Microsoft Teams, a versatile platform that fosters seamless collaboration through chat, video conferencing, and integrated file sharing, making remote work and ...

You might have heard of LCD TVs and monitors, you might know what LEDs are, but how they relate to new TVs isn’t especially clear. Alongside their best OLED TVs, Samsung, LG, Sony, TCL, Hisense ...

Autostore reported its Q4 2024 financial results, showcasing a revenue of $165 million, slightly surpassing the guided range. The company maintained a gross margin above 70% for the fourth consecutive ...