Today inventory intelligence solution Gather AI announces it will augment its DJI drones with new US-made Starling 2 Logis ...

adopting a responsible approach to collecting first-party data and respecting customers’ privacy is the way forward. By gathering customer information through transparent methods such as website ...

Transform insights into action: A VoC program is only as effective as the actions it inspires. Brands must leverage real ...

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

I scanned the privacy policies and reports for the top AI apps and found just one that doesn’t share your data with ...

Key Takeaways Outpace competitors by using data science to make smarter decisions and better serve your customers. Start ...

Data Consolidation: Data consolidation is the most widely adopted form of CDI. This approach involves gathering customer data from diverse sources and integrating it into a centralized repository, ...

It is the voice of the customer (VOC) that is the driving voice. Additionally, it is what should be important to the ...

More than 300 exabytes of data are created every day. To put that number into perspective, one exabyte equals one billion ...

Paris (AFP) – ChatGPT developer OpenAI said Thursday that it would allow some European customers to store and process data from conversations with its chatbots within the European Union ...