Retail has changed a lot over the years. Once upon a time, you could only purchase goods by visiting a store in person, now you can buy products online and even via social media platforms. While it’s ...
That [definition of experience design] aligns with retail, because no one is having a [retail] experience in just the store’s interior any more. It used to be that someone would come in and buy ...
Despite the rush toward automation, NRF 2025 underscored a crucial reality: technology must enhance, not replace, human capabilities. The most successful retailers demonstrate that when employees are ...