Voice is not dead; it’s being reborn through AI, offering businesses a smarter, faster and more cost-effective way to serve ...

When customers face issues, they expect quick solutions—but delays and poor support can turn frustration into lost loyalty.

At close: March 7 at 3:01:27 PM EST Loading Chart for IVR-PC ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

After hours: March 14 at 7:37:19 PM EDT ...

Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world ...

Artificial intelligence and other technological innovations have made aging in place much more viable, and in some cases, ...

Early summer and the risk it poses for India, the luxury housing boom explained, why are investors fleeing to gold, can ...