BT has come under fire after its Digital Voice cut off a mum's vital landline. The BT customer switched to the service and has now been left WITHOUT internet - or a working phone - after the move ...

It has, however, re-started switching “zero-use” landline customers who have a broadband connection to its Digital Voice landline service. It said BT Consumer customers – except landline ...

Critics are warning that BT's "great digital switchover" is a "horror story ... "miraculous" that "the vibrations caused by a human voice on the other side of the ocean" were physically sent ...