This is the shocking moment a 'hangry' customer attacked a shop counter - because his pizza was taking too long. The drunk ...

Good news for call center operators who are worn down by hostile customers with unreasonable demands—artificial intelligence technology can alter angry voices into calm ones. This should ...

Verizon (VZ) , the leading mobile provider in the U.S., recently had its feet held to the fire over a fee it charges its mobile customers; and the controversy just took an unexpected turn.

got a very large reader response about how to respond to angry customers. Profit and prosper with the best of expert advice on investing, taxes, retirement, personal finance and more - straight to ...

Scores of customers in Germany upset over their sky-high energy bills are regularly phoning up suppliers to complain about the surging prices, Reuters reported. Energy companies, including E.ON ...

A popular California vegan restaurant chain announced it was shutting its doors after years of financial struggles — but the final nails in the coffin came from angry vegans who began attacking ...

He was reportedly angry the car needed work and wanted his money back. Aylin Hernandez is grateful she wasn’t at work Monday when a customer drove his car into the Tim Dahle Mazda Southtowne ...