That’s the situation in today’s story, and the customer service rep at the call center handled the customer like a pro while ...

Dealing with dumb customers can get tricky especially when they’re also angry and unwilling to follow directions! This ...

An Arby’s employee shares her side of the story after video shows a man jumping over the counter to confront her about a food ...

Cell phone video obtained by FOX13 documents a customer who is accused of jumping through the window and attacking an ...

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers are ...

Asian Woman consumer feel bad sit sofa and taking on phone with Store online about problem product order at home, complain Asian Woman consumer feel bad sit sofa and taking on phone with Store online ...

Dealing with angry customer emails can be tough. Here are some tactics to make it better. Anyone can write, of course, they can. However, crafting exceptional copy can be difficult – especially if you ...

A woman who says she keeps her heat low in the winter was stunned to find her latest Eversource gas bill went up more than ...

But the bank’s response to complaints has angered some customers, with one X (formerly Twitter) user being advised to contact ...

Under-fire former Masterchef host Greg Wallace has responded to angry customers who complained about his healthy lifestyle ...