If possible, return to a brick-and-mortar store. Most providers have local stores where you can return your equipment. It may ...

Whether you’ve heard of CenturyLink or Xfinity likely depends on what region of America you live in. Combined, the two companies cover 46 states with internet service along with Washington ...

Have you used filters on Instagram or Snapchat—the ones that add effects, change backgrounds, and more? A similar feature is now rolling out on WhatsApp. You’ll soon be able to take photos or ...

Lynn Keillor of Minneapolis has been without landline service since Dec. 4. Her landline is her only phone. (Jerry Holt/The Minnesota Star Tribune) ...

"As a member of the hearing-impaired community, I rely on my close-captioned phone, which is connected through my malfunctioning CenturyLink landline," Daniel Swalm writes. (Antonio Perez/Chicago ...

We’re introducing camera effects, selfie stickers and quicker reactions to make WhatsApp more fun and easier to use. We’re always working on making WhatsApp more fun and easier to use, so we’re ...

CenturyLink landlines with no dial tone, no ring, and no service. It happened to Vicky Ethen’s 97-year-old father, Otis, last June. So, she called the Louisiana-based carrier for help.

When CenturyLink phone and internet went out at Giuseppe's Restaurant in New Brighton in November, owner Stacy Traviss thought the outage would be brief. It lasted for a month. "People couldn't ...

Trey Paul is a CNET senior editor covering broadband. His 20+ years of experience as a writer and editor include time at the broadband marketplace Allconnect, as well as working with clients like ...

Citing thousands of complaints on social media, three class actions accuse telecommunications company CenturyLink of fraud, double-dealing and using phony and inflated fees to cheat millions of ...