An IIM Lucknow study shows that concrete language in chatbot apologies is best for significant failures, while abstract ...

As language used for apologies impacts customer acceptance and forgiveness, chatbots must learn the 'concrete' and 'abstract' ...

New Delhi, Feb 9 (PTI) An IIM Lucknow study, examining the kind of apologies chatbots of online travel agencies (OTA) make to ...

Researchers in Japan found a way to make concrete that effectively emits no carbon dioxide (CO2) during the production process. The team of scientists, primarily from the University of Tokyo and ...

Karen Attiah wrote a short opinion piece about how the nationwide assault on diversity, equity and inclusion led by conservatives ...

Charlie Warzel and Ian Bogost from The Atlantic talked to four experienced federal-government IT professionals who have all ...

A man desecrated the main altar of St. Peter’s Basilica on Friday by climbing on top of it and throwing six candelabras that ...

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The recently announced 'Government Program to Correct Distortions and Revive the Economy by 2025' by the Cuban regime has ...