Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

Summertime Customer Service Assistants (CSAs) assume the responsibilities of staffing the summer area office and serving on the coordinating team for the University Guest Housing and Conference ...

Apple Card is committed to helping you lead a healthier financial life." Upon enrollment in Apple's Customer Assistance Program, cardholders are able to skip their March credit card payment ...

and most importantly greatly improve the overall customer experience." The solution, powered by IBM Watson ® Assistant, seamlessly integrates LivePerson, a conversational cloud platform ...

Solar software provider Bodhi has announced the launch of Bodhi AI Assistant — a 24/7 virtual support agent that blends ...

Verizon Business Assistant is a GenAI-powered tool helping small businesses automate 24/7 customer interactions via text messaging. Verizon has introduced the Business Assistant, a generative AI ...

This automated assistant, available 24/7 on the county’s website, enables residents to get fast answers, submit service ...

Glia, the leader in customer interaction technology, today announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact center's best agents would ...