MWC 2025 unveiled AI-driven networks, autonomous service agents and hyper-personalized connectivity. What does it mean for CX ...

California introduced AB 1415, a bill aimed at expanding the regulatory oversight of the Office of Health Care ...

Learn what a payment gateway is, how it processes online payments, and its key role in securely connecting merchants and ...

We still didn't get a straight-up definition of exactly what an AI agent is during Bret Taylor's Mobile World Congress ...

The short version of the story is that a customer brought a pair of tires into a Nordstrom store in Fairbanks, Alaska, and ...

Kennedy Jr.’s new guidance on biological differences between men and women, claiming such “new definitions” are more restrictive than those used by “most scientists.” The HHS released ...

Customer service. Definition: The assistance and advice provided by a company to those people who buy or use its products or services. Old fashioned term and, evidently, for some companies ...

The department also launched a website promoting these definitions and created a video defending a ban on transgender women participating in women’s sports. HHS says the action was prompted by ...

New tonight --- More than a dozen United States Postal Service workers braved the cold to demand fair contracts. The rally took place in front of Des Moines' main post office Sunday afternoon.