Sejong Networks announced on the 17th that it has registered its 'AI Callbot' solution on the Naver Cloud Platform ...

As a world-class public research university, Penn State is dedicated to creating a positive environment for students, faculty ...

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TCN has strategically expanded its global teams across key regions, including EMEA and APAC, strengthening its presence and ...

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In a January “State of the Center” call with interested parties, Colon said Krasley’s arrests were “devastating news for us, ...

Nicolas S. Piuzzi, MD, was recognized as the 2025 Kappa Delta Young Investigator Award winner for research showing how leveraging advanced analytics with personalized outcome prediction tools can ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today reported financia ...

Microsoft backed a UK college students startup creating an AI solution for call centers to the tune of £150,000.

A woman from Bengaluru has fallen victim to a novel cybercrime. The 57-year-old lost Rs 2 lakh after receiving a fraudulent interactive voice response (IVR) call purportedly from her bank. By ...

Along with this, Trump also signed an executive order effectively enacting a mass deportation operation within the U.S. While private immigration detention centers never stopped in the U.S. under ...