What Is CRM (Customer Relationship Management)? - Salesforce
CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve relationships to grow your business.
What Is CRM (Customer Relationship Management)? - Salesforce
CRM stands for ‘customer relationship management’, a system for building better customer relationships. A CRM features lead management and contact management tools, as well as reporting and analytics, all of which help you track, understand, and communicate with your customers more easily.
What is a CRM System? Everything You Need to Know
A customer relationship management (CRM) system helps manage customer data. It supports sales management, delivers actionable insights, integrates with social media, and facilitates team communication.
What Is CRM Software? A Comprehensive Guide | Salesforce US
CRM software is a central hub for storing and organizing crucial customer data like contact information, interaction history, and communication preferences. It then turns this information into a useful, single view of each customer's journey.
What Is a Cloud CRM? | Salesforce US
A cloud CRM, or a cloud-based CRM, is customer relationship management software that's hosted over the internet by a third-party provider. That provider is responsible for keeping the software up to date and working reliably, as well as maintaining functional and …
Salesforce - CRM Stock Information
5 天之前 · Get the latest CRM stock price, news, and historical data for Salesforce, Inc. (CRM) on the NYSE.
How to Choose CRM Tools for Your Business | Salesforce
CRM tools are built to help teams across your business, as well as unite them to use data to strengthen customer relationships. With the right CRM, you’ll be able to provide a more elevated customer experience that is good for your bottom line.
The 11 Greatest Benefits of CRM Platforms | Salesforce US
Your CRM serves as a record of conversations, interactions, needs, notes, and contact information that is accessible to every teammate — an incredible advantage to building customer-centric experiences. Additionally, some CRM platforms have built-in collaboration and communication tools, like Slack. Collaboration tools can allow many people ...
19 Essential CRM Features for Your Business - Salesforce
CRM brings that information together in a unified customer profile, unlocking trapped data and letting any team member quickly access the information they need. That means sales teams can see when a customer interacts with a marketing campaign, or if they have a service case open.
5 CRM Examples That Will Inspire Any Team | Salesforce EMEA
A CRM helps businesses manage their interactions with current and potential customers efficiently. By organising and storing all customer information in one place, businesses can provide a more personalised experience. This leads to better overall customer satisfaction, as well as improved customer retention rates.