From reordering Dexcom CGM sensor replacement and supplies to tutorials and G7 product support, Dexcom can help for a better experience with your CGM.

Need support for a Dexcom product? Has your sensor come off or are you missing glucose readings? Submit a product support request through the online form below.

Call the Dexcom customer service team for healthcare providers, plus find contact phone number, hours, and technical support information on Dexcom CGM.

Are you having technical issues using a Dexcom product? Our 24/7 Technical Product Support team can help troubleshoot issues with a Dexcom CGM mobile app, receiver, or the Dexcom CGM sensor itself. They can also assess your product issues and …

Dexcom is here to support you on your journey with us, we’ll show you how to get the best out of your Dexcom G7 and where to find additional help and guidance.

Wende dich bei Produktproblemen über unser Online-Formular an unser Experten des technisches Support-Teams.

If you need assistance with starting your Dexcom CGM system, the Dexcom CARE team of diabetes coaches can be contacted at 1-877-339-2664. For 24/7 support, you can also contact Dexcom Global Technical Support at 1-844-607-8398.

If you are traveling overseas and wish to speak to our Technical Support team, contact us on: Phone: +61 2 9157 5009 Select option 1 and follow the prompts. Head office and Postal address Suite 4.01, Building A, The Park, 5 Talavera Rd Macquarie Park, Sydney, NSW 2113, Australia

To report a G7 CGM sensor issue and request a replacement under the Dexcom Sensor Replacement Policy, you will need the unique identifying number of your product.

Technical Support Enquiries You will find lots of answers on our Help Centre and Training resource pages. For product troubleshooting, replacement or compatibility enquiries, please complete the Product support request form below: