If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. Important: Steps may be different between new and classic Outlook for Windows.

Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. In Outlook, choose File. Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair.

Last updated: January 2025. For issues that are not covered on this page, we have multiple tools to help you automatically diagnose and fix a range of Outlook problems. Need more help? Talk to support.

2018年11月21日 · In this guide, we'll show you several steps to troubleshoot and fix most common problems that you may encounter using Outlook 2016 on Windows 10.

2024年3月14日 · The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost) .

This library of articles provides guidance to troubleshoot and fix errors that you may experience when using Outlook for Windows. For a complete list of articles, browse the navigation pane on the left, or use the search box above the pane to filter by …

When you can't send or receive Microsoft 365 email, use these steps to find and fix problems with Outlook.

Outlook may not be working because you've encountered a bug that requires an update, or similarly an update may have errored and you need to have it fixed. The simplest fix could be your settings, which we'll walk you through checking as well, along with all …

2023年5月17日 · Occasionally, Outlook users may experience difficulty sending or receiving emails. Potential causes include out-of-date software, corrupted Outlook profiles, or server issues. Possible fixes include: Update your software to the latest version.

2023年5月14日 · Think Outlook's not showing you the most recent emails? The app may be experiencing sync problems, being unable to retrieve new incoming emails and send outgoing emails. There are a few ways to fix this problem, and we'll show you how. When Outlook stops syncing emails, the first thing to do is check your internet connection.