Interactive voice response - Wikipedia
Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad.
What is interactive voice response (IVR)? - IBM
Interactive voice response, or IVR, is an automated telephone system technology that enables callers to receive or provide information, or make requests using voice or menu inputs, without speaking to a live agent. IVR is powered by a pre-recorded messaging or text-to-speech technology with a dual-tone multi-frequency (DTMF) interface.
What is interactive voice response (IVR)? A complete guide
2024年11月1日 · Interactive voice response (IVR), or a phone tree, is an automated phone system tool that answers incoming calls and offers options for next steps via a menu. It can answer frequently asked questions, route callers to the …
What Is IVR (Interactive Voice Response) & How Does It Work?
2024年11月2日 · Interactive voice response (IVR) is a technology included in today’s leading voice-over-internet-protocol (VoIP) solutions that greets and acts on information it collects from callers.
IVR Full Form - javatpoint
IVR stands for Interactive Voice Response. It is an automated telephony system that interacts with callers and take inputs from them and accordingly provides options or routes their calls to the recipients.
interactive voice response (IVR) - TechTarget
Interactive voice response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients.
Interactive Voice Response (IVR) - TTEC
Interactive Voice Response (IVR) is an automated phone system technology that allows incoming callers to access information via a voice response system of pre recorded messages without having to speak to an agent, as well as to utilize menu options via touch tone keypad selection or speech recognition to have their call routed to specific depart...
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