Select Factory Reset. For older devices, select Reset Device again. When prompted, select Yes to confirm. Upon completion of a factory reset, your device is deregistered from your Amazon account. To use the device, register it again.

Get Help to Register Your Kindle E-Reader; Resolve Wi-Fi Connection Issues on Your Kindle E-Reader; Connect Your Kindle E-Reader to Internet; Turn Off the Internet on Your Kindle E-Reader; Deregister Your Kindle E-Reader; Restart Your Kindle E-Reader; Factory Reset Your Kindle E-Reader; Pair a Bluetooth Audio Device with Your Kindle E-Reader

A factory reset of your device removes all downloaded content, including in-app purchases and returns the device to its original factory settings. If needed, safely eject expandable storage. Swipe down twice from the top of the screen to show Quick Settings .

If you've forgotten your password, you can reset it by going through our password assistance process on our website. To reset your password: Go to Password assistance. When prompted, enter the email address or mobile phone number associated with your Amazon account and select Continue.

Remove Ads from Your Kindle E-Reader or Fire Tablet; Remove Inappropriate Content from Your Kindle; Adjust the Screen Light on Your Kindle E-Reader; Reset Parental Controls Password on Your Kindle (5th Gen) Resolve Liquid Detection Issues on Your Kindle E-Reader; Fix Wireless Charging Issues for Your Compatible Kindle Device

Learn the step-by-step process to factory reset your Fire tablets, Fire TV, Kindle e-readers, Alexa and Echo devices. Reset your Amazon product to its default settings to troubleshoot issues, remove personal data.

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