Escalation proceedure --10 calls and an open request for …
2020年6月23日 · Hi there--I am having an issue with a product misrepresentation. I have spoken to customer service 10 times. With a record of all calls and actio
Escalation Process - UVerse Out of Service - AT&T Community …
2015年12月29日 · Currently subscribe to internet, television, and phone. All services have been down for five days now. There is no estimated time of restoral available. I keep getting that a …
slow upload speed at my house | AT&T Community Forums
2012年11月28日 · AT&T - how do I get to a real escalation team?? I know I have 3mbps to my house but the Max AT&T plan is 768K download . . this gives me only 1ook upload. I have …
ATTCARES - Any help getting my credit for returned equipment?
2019年11月26日 · Is there anybody from AT&T that can get my credit applied to my account? I can supply Escalation ticket numbers, Employee numbers, reference numbers, copies of the …
Can't get repair service | AT&T Community Forums
2018年1月3日 · The Escalation desk has been ineffective. How do I reach a higher level within AT&T? I am going on day 6 with no answer when my Internet service will be fixed.
cannot access free yahoo email that is merged with suspended or ...
2015年8月19日 · Spent 2 days and close to 3 hours on the phone with AT&T reps who included normal support, yahoo escalation, billing, collections (manager also) and digital assistance. …
Why does AT&T partly resolve billing issues
2018年6月20日 · AT&T ignores further contact and do not completely resolve billing issues. Late fees are racked up as a result. Emails, voicemails and escalation tickets are not given any …
Help with iPhone 12 trade-in | AT&T Community Forums
2021年1月21日 · I purchased an iPhone 12 in early November, excited by the prospect of trading in my iPhone 8 and getting $800 in bill credits. The new phone arrived and I promptly used the …
Unable to access online account | AT&T Community Forums
On 5/9/19 I was unable to access my online account using my login ID and password that had worked 2 days prior. On 5/10 I contacted AT&T and went through 2 different individuals who …
Customer Deception - AT&T Community Forums
2019年4月24日 · In March I switched from Charter Spectrum to AT&T Internet and UVerse for two of my homes. A large part of my decision was due to the two $400 VISA gift cards (per …