Visit the Google retail store in person
You can get any Pixel 2 and newer phone purchased in the US repaired onsite at the Google retail store. To schedule an appointment, go to the store locations page. If your Pixel phone has Preferred Care, visit Assurant's website to file a claim. Tip: If your Pixel device is out-of-warranty, you can still get it fixed onsite at the Google retail ...
Find an authorized repair partner for your Pixel phone - Google Help
Google Pixel 7a and later [6] Visit: Out-of-warranty, applies only to display damage: NTT docomo: If you purchase a Made by Google device from an authorized third-party retailer, including mobile carriers, please contact the retailer directly. [1] Google provided repair exceptions. Google Pixel 4a (5G): please refer to iCracked for out-of ...
Get your Pixel phone repaired - Pixel Phone Help - Google Help
For eligible Pixel phones, you may enter Repair Mode. Otherwise, factory reset your phone. A factory reset deletes all data saved on your phone. If you can't factory reset your phone, log out of your Google Account on the phone: Go to myaccount.google.com. On the left, tap Security Your devices. On the phone, tap More Sign out.
Find the Google Play Store app
If the Google Play Store app still isn't showing up, contact your carrier or manufacturer for help. The Play Store doesn't open or load any content If the Play Store won't open or load, or crashes frequently, try the steps at Play Store won't open or load .
Google Store Learning Center
Return your Google Store purchase. You can return most items purchased within 15 days. Start your return; Prepare to return your item; Package your item for return; Send your item back to Google; Check your return & refund status. Track your return; Learn about refund wait times; Check your refund status
Request a price match - Google Store Help
The Google Store matches advertised online prices from selected retail partners, on the Google Store website, and at Google retail locations (where available). To find a selected retail partner, select your country or region in the Find a selected retail partner tool. Refunds for the price match are processed when your order ships.
Fix problems with the Google Play Store app
On your device's home or app screen, find the Google Play Store app. Touch and hold the Google Play Store app . Tap App info. At the top right, tap More Uninstall updates. Review the info and tap OK. To reinstall Google Play Store app updates: Open the Google Play Store app . At the top right, tap the Profile picture. Tap Settings About. Under ...
Pay for your Google Store purchase over time
If you’ve already been approved to use Google Store Financing but can't find it as a payment method at checkout or don't automatically return to your Google Store cart from Synchrony Bank’s website: Go to Google payments center. Select Payment methods Add payment method Add Google Store Financing card. Enter the card number Synchrony Bank ...
File a warranty claim for your Pixel phone - Pixel Phone Help
If your Pixel phone is or becomes defective through no fault of your own, you may be able to return it for repair or replacement. Accidental damage isn't covered under warranty. Important: As part of our commitment to sustainability, we may remove paper warranty from the device packaging of Pixel 7 and Pixel 7 Pro phones. You can check the ...
Learn about Google Store trade-in process timelines
If the trade-in value credit exceeds the value of your Pixel, the excess amount is provided as Google Store credit. Tip: If we can't issue your credit to your form of payment, then the value shall be issued as Google Store Credit and subject to Google Store Sales Terms. Related resources . Learn how to add a trade-in to an order